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 Enhancements, and maybe even a premium version?
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 December 25 2004 18:41 PM (Read 2572 times)  
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Registered: 12/25/04
Posts: 3

Hi, Blaine. Thanks for all your great work with GL. I've just set up another GL site, and had a real need for your FAQ plugin. While it installed without a hitch, and the setup was quite easy, I find there are a few features which I could sorely use, namely:

Ability to auto-index and sort entries;
Ability to create a hierarchy of topics;
Ability to create user permissions to submit FAQ content, but not edit the work of others (contributors vs editors);
Ability to upload/attach images and/or pdfs;
Ability to print/pdf the FAQ in its entirety;
Ability to expand and collapse sections;
Ability to track who has contributed what and when, without adding such info to the body of the answer;
Building on the previous point, some type of version control.

I would pay for these features.


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 December 29 2004 18:54 PM  
Forum Admin

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Registered: 03/01/02
Posts: 3576

Sounds good but also a lot of work. I have been thinking for creating a FAQ type to functionality out of the forum actually.

Where you could convert a post to a FAQ question or auto reply to a post by referencing a FAQ (maybe somehow showing relevant FAQ responses to a moderator).

For a few other clients, I have found that I can just a easily organize FAQ topics in the forum and by locking the topics, users are no longer able to post to them. You have the ability to assign forum moderators by forum or topic area as well.

I think it would also need the ability to rate the FAQ answer and whether it was helpfull.

I wonder if you see a similar solution that would combine the forum functionality and a FAQ solution.

Please consider contributing to support my efforts ..
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